When a company asks a candidate to a job interview, the company usually expects the candidate is going to be happy about it. Indeed, the applicant applied for the job, indicating they want to work for the company, and the company took time out of their day to plan for the person’s interview and see if they are the right person for the job.
In many ways, getting called into an interview is an honour. Yet a surprisingly large percentage of candidates do not show up to their interviews, and that can be both disheartening and frustrating as an employer.
Types of Candidates That Do Not Show Up
There are a number of different reasons why a candidate may not show up for a job interview. Just a small sample of the reasons include:
- Anxious – Interviews can cause people to become extremely anxious, and in the time leading up to the interview, the person may simply feel like they aren’t ready to go and skip it. It may seem uncommon, but anxiety can bring down even the best of applicants, and those that are too nervous showing up for an interview may simply not bother to show up at all.
- Not Properly Prepared by Company – This is a very common reason that people do not show up for job interviews – they weren’t well informed by the company. For example, the company may not have done a good job communicating the time, or the location. It’s also possible the person forgot about the interview because it was scheduled too far in advance. If that happens, even if they realize they missed it, it is likely they would not bother showing up at all.
- Working – Working candidates often struggle to fit in time to go to job interviews. In many cases, they may sneak out of work or take a long lunch because they do not want to upset their employer. If something comes up at the last minute and they can’t leave their jobs, they may simply have to skip the interview and be left knowing that they have no chance at the job.
- Lazy/Negative Quality – Finally, of course, there may be a negative quality that causes them to skip the job interview. That’s one of the issues you’re trying to watch out for the most, which is likely why a missed job interview damages someone’s chances so thoroughly.
Often there is no way to know which factor was involved, but if it was the first 3, then you may still have a good candidate that you’re missing out on if they do not follow up with the interview.
How to Make Sure Your Candidates Show Up
It is in your best interests to do everything you can to help applicants show up for the interview, because you don’t want to miss out on some of these great candidates. Consider the following tips:
- Help the Candidate Be Organized – Yes, you want a candidate that is organized and professional, but sometimes scheduling and managing job interviews can be challenging. Make sure that the candidate knows where to go, how to get there, what the interview will entail, what time it is, where to meet, and more. You may even want to follow up with the candidate once or twice in the days leading up to the interview to make sure they remember it, especially if it is scheduled in advance.
- Be Friendly – Find a way to make sure that you sound friendly to the applicant to reduce their anxiety, and use strategies that make sure they are not too anxious. One way is to have a brief phone conversation between the lead interviewer and the candidate before the interview starts, so they are less nervous. Another way is to provide them with a few questions to prepare for. Little things like this can help reduce applicant anxiety.
- Be Flexible with Scheduling – If the applicant is currently working, you may want to find a way to be more flexible with scheduling. Make time available after work hours, or let them know that you’ll be able to reschedule as long as they call in advance. These little things can help working applicants a great deal.
There is a limit to what you can do to make a candidate show up for the interview, but the one thing you can do is “your part.” Make sure that you’re doing whatever you can for the applicant, so that you know that when they show up that it’s probably for the best.